Returns & Exchanges
At SUNROOM Boutique, we want you to love every piece you purchase, but we offer a 14-day return window for items in their original, unworn condition. Please note that all sale items and intimate apparel are considered final sale and cannot be returned or exchanged.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items with all original tags attached and include the printed packing slip to ensure faster processing.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.